Relationship Manager


AlphaLab Capital Group works with a wide variety of exchanges and counterparties, from large and well-known organisations to small up-and-coming companies. As we work in an ever-changing marketplace, building relationships with the right stakeholders is a varied and complex task. We are looking for a Relationship Manager with exceptional negotiation, business development, and stakeholder management skills to develop and expand these relationships.

Key Responsibilities:

  • End-to-end ownership of relationships with a range of exchanges and counterparties, including negotiating win-win business terms.
  • Provide day-to-day support for counterparty queries or requests, escalating to internal teams where appropriate.
  • Lead new business efforts: actively cultivate new relationships, keep up with new products, identify and research new business opportunities.
  • Systematically plan and conduct meetings with external parties to maintain strong relationships and gather market intel.
  • Regularly update AlphaLab's senior management with summary reports on the existing book of business, ways to improve our counterparty relationships, new business opportunities, and market trends.

The Ideal Candidate:

  • Previous experience in Relationship Management / Account Management / Client Success / Business Development, ideally within a start-up environment.
  • Proven success at negotiation, relationship building, and stakeholder management.
  • Proven ability to understand and communicate clearly about complex technical topics.
  • Organised, highly proactive, and curious. Enjoys working in a high-growth, rapidly-changing environment.
  • Knowledge or interest in Cryptocurrency or Blockchain is advantageous

About AlphaLab Capital

AlphaLab Capital Group is a technology-driven trading group that transacts over $2B daily in cryptoassets on 40+ exchanges, both centralized and decentralized. Since 2017, we have consistently generated exceptional returns (aka alpha).

We were one of the first movers in quantitative trading on the blockchain, and today we operate thousands of algorithms 24/7 on a globally distributed network of trading servers. Our team sits across 3 continents with headquarters in Singapore.

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